Repair Technician B - Car Care

Details: Schedule Required:   Store Hours of OperationMON TO FRI 7 TO 7SAT 8 TO 4SUN 10 TO 4 Special Info:   Competencies: Mechanical/Technical PURPOSE: The Repair Technician B is responsible for the accurate and timely repair and maintenance of customer vehicles, including passenger vehicles and light and medium-duty trucks. The technician positively influences customer satisfaction and profitability by completing high-quality repairs and demonstrating excellent communication skills. ESSENTIAL FUNCTIONS: Perform the following repairs: engine repair, gas and diesel, automatic transmission/ transaxle diagnosis and repair, manual transmission/transaxle diagnosis and repair, suspension and steering diagnosis and repair, brakes diagnosis and repair, including ABS/traction control, electrical diagnosis and repair, heating and air conditioning diagnosis and repair, engine performance diagnosis and repair. (50%) Maintains in-depth knowledge of specialized skills, and continue to develop additional technical skills, to enable flexibility in work assignments. May mentor other Technicians and Service Associates. (5%) Maintains a clean, well-organized work area. Properly maintains tools and equipment and follow safety procedures as outlined in the safety information supplied by each equipment manufacturer and corporate safety policies. (5%) Organizes the work presented and plan for the highest efficiency in the performance of all job functions, including vehicle movement. (5%) Accurately performs repairs and maintenance on all vehicles as specified in manufacturer-designed procedures or accepted industry practices. (5%) Accurately completes all paperwork, including, repair information on work orders, information for state and emission inspections, etc. (5%) Verifies repairs are properly completed by re-testing repaired system to ensure proper function and road tests vehicles, as necessary, to identify concerns or validate repair. (5%) Returns vehicles in clean condition and does not disturb personal property in the vehicle unless movement is required for repair procedures. (5%) Completely reviews repair orders with Service Advisor to ensure all repairs requested are completed. (5%) Obtains approval from Service Advisor, who will create an estimate and obtain customer approval before work begins. (1%) Submits written request to the service advisor for approval to sell any additional items that are identified and determined to be worn or defective upon dis assembly of a system or sub system. (1%) Reads, understands, and utilizes appropriate technical bulletins. (1%) Attends automotive meetings, classes and seminars as recommended by management. (1%) Performs other related duties as required. (1%)

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